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3.7 | 159 Reviews

Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer

LG WKEX200HBA

Available in 2 Color(s)

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer let you clean larger loads
  • Single Unit Vertical Design takes up half the floor space
  • Our Sleekest Center Control® Yet -LED display makes it easier to reach the controls
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings

Quick Specs

  • Type: Combination Washer Electric Dryer
  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

This item has purchase restrictions.

We currently only offer delivery and service for products purchased from our store within a 20-mile radius. Have any questions? Please contact us for more information. Questions? Contact us for more information.

 
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Power Clean Big Loads in Under 30 Minutes

Power through larger loads in less time, thanks to five jets with variable sprays that deliver a complete clean in under 30 minutes .

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Steam Refresh Clothes in Between Washes

TurboSteam™ technology in the dryer refreshes clothes in between washes and helps sanitize children's toys, decorative pillows and more.

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Helps Remove Allergens

The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

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Premium Looks Designed to Last

Sleek, scratch-resistant tempered glass doors are complemented by chrome rim accents.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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All You Want In Half The Space

Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

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Get It All Done In Less Time

Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

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Built-in Intelligence Takes Out The Guesswork

Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Power Clean Big Loads in Under 30 Minutes Power through larger loads in less time, thanks to five jets with variable sprays that deliver a complete clean in under 30 minutes .

Steam Refresh Clothes in Between Washes TurboSteam™ technology in the dryer refreshes clothes in between washes and helps sanitize children's toys, decorative pillows and more.

Helps Remove Allergens The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

Premium Looks Designed to Last Sleek, scratch-resistant tempered glass doors are complemented by chrome rim accents.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

All You Want In Half The Space Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

Get It All Done In Less Time Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Built-in Intelligence Takes Out The Guesswork Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer let you clean larger loads
  • Single Unit Vertical Design takes up half the floor space
  • Our Sleekest Center Control® Yet -LED display makes it easier to reach the controls
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings
  • Advanced washing and drying performance with TurboWash™ 360°, Allergiene™ Wash Cycle & TurboSteam™
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts
  • Premium looks with real tempered glass doors designed to last
Dryer Programs
No. of Dryer Programs 6
Dryer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Small Load
No. of Dryer Options 9
Dryer Options Control Lock*, Drum Light*, Reduce Static, Wi-Fi* / Remote Start*, Signal*, Steam, Steam Fresh*, Energy Saver, Wrinkle Care
Drying Levels Damp, Less, More, Normal, Very
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min.
Temperature Settings High, Low, Low/Medium, Medium, Medium High
Laundry Appliance Capacity
Washer Capacity 4.5 cu.ft.
Dryer Capacity 7.4 cu.ft.
Summary
Product Color Black Steel
Delay Wash Yes
Full Touch Electronic Control Panel with LED Display Yes
Electric Dryer Option WKEX200HBA
Gas Dryer Option WKGX201HBA
Series WashTower™
Touch Buttons Yes
Type Single Unit Front Load Washer and Dryer
Center Control® Yes
Energy
CEE Tier Tier 2
CEF 3.94
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 6
Washer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Speed Wash
No. of Washer Options 10
Washer Options Drum Light*, Tub Clean, Wi-Fi* / Remote Start*, Signal*, TurboWash®, Control Lock*, Extra Rinse, Prewash, Sanitary*, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Cool, Hot, Very Warm, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium, Medium / High, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
AI Sensor Dry™ Yes
Allergiene™ Cycle Yes
Precise Temperature Control with Variable Heater Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Sensor Dry Yes
Steam Technology Yes
Laundry Appliance Convenience Features
3 Minute Installation Check Yes
4 Adjustable Legs Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door No
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
FlowSense™ Duct Clogging Indicator Yes
Internal Water Heater Yes
Vent Type Vented
Venting Option 3 Way Venting
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring No
Remote Start and Cycle Monitor Yes
Smart Pairing Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Black Steel , Candy Apple Red ®, Nature Green (G), White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Large Circle Chrome Rim
Door Cover Tinted Round Tempered Glass
NeveRust™ Stainless Steel Drum Yes
Top Plate Steel
Tub Rear Painted
Certification
AAFA Yes
Power Source
Dryer Power Source Type Electric
Washer Electrical Requirements 120V, 10Amps
Dryer Electrical Requirements 240V, 30 Amps
Ratings CSA Listed
Washer Power Source Type Electric
Options/Accessories
LP Conversion Kit 383EEL3002D
Side Venting Kit 3911EZ9131X
Dimensions
Carton (WxHxD) 30 1/16" x 79 11/32" x 32"
Depth with Door Open 55"
Product (WxHxD) 27" x 74 3/8" x 30 3/8"
Weight (Product/Carton) 311 lbs / 346 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028486

Quick Specs


  • Appearance

  • Type: Combination Washer Electric Dryer

  • Dimensions

  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 8/22/2024 to 10/18/2024 Must be postmarked by: 11/30/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 11/30/2024.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

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2020 LG WashTower Everything Within Reach

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

66% of reviewers recommend this product.

1 Stars

Factory damag

Moiraa 10/7/2024

I bought this appliance during construction. The box was intact so I kept it closed until needed. Upon opening box there was a severe dent on corner and in back. Unfortunately I am unable to return as they said I didnt open box until after 90 days. That is unacceptable
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Ganesh007 10/7/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Horrible installation experience

Kennyp5678 9/27/2024

I bought this through lg because it comes with an installation. Its been 3 weeks and 4 visits with their installers and it still isnt installed properly. Lg offered a 1 time inconvenience amount after 1 week but now after 3 I plan on getting my own installers and they are not able to help more. I dont plan on ever buying lg again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Pretty but at what cost?

Kat2991 9/19/2024

After having only for a few days I will say that this set is not for people who have pets or children. The rubber lining on the inside of the washer catches and holds onto all kinds of hair and dirt... I have never had a washing machine with this kind of issue at 2000$ I am very surprised. I am cleaning the inside of the washing machine as much as I am washing clothes. I am also surprised that at 2 grand it doesnt come with water hook ups OR THE POWER CABLE FOR THE DRYER.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Doesnt work

Rock3322 9/14/2024

Bought the WKEX200HBA wash tower and professional install and the new dryer doesnt work right out of the box. Hope this is not a sign of things to come. So now have to wait another week to get the new unit and take this new unit back.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Beware prepared to receive damaged units.

Frustrated LG Buyer 9/11/2024

We ordered the LG Washtower LG Steam Closet more than 4 weeks ago and just had to reject our third delivery due to damage in shipping and handling. Hopefully the 4th time ends up being the charm and we can finally be able to receive a working new condition unit. For a long time LG consumer I cant believe the lack of engineering they put into their packaging. We have not experienced this with any past washer dryers from other manufactures nor with any of the other LG products we have in our home. All of which were delver either by traditional delivery UPS Fedex or white glove services. We hope this isnt some change in how LG operates. We are an LG family with two 2 LG OLEDs 2 LG Refrigerators we remodeled our kitchen so have both a new MAX and use or old LG as spare in the basement plus multiple LG Computer monitors for WFH Gaming. I have done product development for electronic products always worked hard even on the packaging meeting/exceeded ASTM standards. Typically our engineering teams will internally design or use at least 2 outside vendors to design and provided multiple samples for testing. It is clear packaging went thru none of this and they assumed the washer tower could be handled like any normal washer dryer. So be preprepared to go thru multiple deliveries to ensure a new clean product from LG. Heres hoping the 4th time is the Charm because there wont be a 5th.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Awful

Buyer123 8/26/2024

After 2 months of delivering a damaged unit still waiting for a replacement unit. We cant go out for laundry and they keep telling us it will be delivered every week they give us a new date. Its sad.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG Stacked Washer/Dryer Has Never Worked Properly

Tarraina 8/9/2024

I am extremely disappointed with my recent purchase of this LG stacked washer/dryer. I bought this unit on June 29 2024 and from the start the dryer has been problematic. Despite having a service repair professional visit my home four times to address the issue the dryer remains inoperable. To make matters worse I even had a licensed electrician check the power supply and it was confirmed that the problem is not with the electrical connection. It is now August 9 2024 and my brand new dryer has not worked properly since purchase. The ongoing issues with this appliance have been incredibly frustrating and inconvenient. Given the repeated repairs and the clear evidence that the problem is not with my homes power supply I am left feeling that this product is defective. I strongly recommend considering other options if you are looking for a reliable washer/dryer unit. This experience has been far from satisfactory and has not met the quality standards I expected from LG.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good Machine

Larry Holzberg 8/8/2024

So far so good only issue is cant get it to sync with wifi
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

All is great with my WKEX200HBA

KurtW 8/5/2024

Im very happy with my new LG Washtower. Its looks and overall ease of use puts a smile on my face when I go to do my laundry now. It connected seamlessly to my home WIFI and the benefits to having connected appliances with the LG ThinQ app adds a great touch to the overall experience.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Compact powerful unit

Amcdon 7/30/2024

This is a compact washer dryer tower that has several useful modes and functions. The small load function on the washer and steam function on the dryer are the most notable for me- sometimes I only need to wash a few items. The steam function works wonders for removing wrinkles from clothing.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Does the Job

Zebrina 7/29/2024

I bought two of these machines to do the laundry for my very busy massage company and they are perfect The oil and lotion come out and the machines are quiet and efficient Not too mention they look amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Never buying LG again

Veahirin 7/24/2024

I will never buy an LG product again. Thank god I bought an extended warranty because it broke just after the one year warranty. I have been waiting a month for a fix even though the parts are ordered the certified provider couldnt come for a month because they need two technicians now my provider has canceled and I have no idea who or when I will get a repair. Also all the help lines are automated so it is impossible to talk to a human and get timely and effective help. I just want my $2000+ until that is barely older than 1 year to work Is that too much to ask LG? Apparently it is. When LG says Lifes Good they must mean for their shareholders not their customers.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Do not purchase the washer dryer tower by LG

Mitzie 7/17/2024

I purchased the washer dryer tower 2 years ago with an extended warranty and the machine is already defunct. There is only 1 authorized repair person who can book once a week only so the entire process of having this repaired has taken hours of my time and many many telephone calls to receive no solution. The machine also requires an app to select air dry or various cycles which is utterly ridiculous. I do not recommend purchasing the washer/dryer tower and at this point do NOT recommend an LG product that requires an app to perform. Nor do I recommend Centricity for extended warranties.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible customer service

Jourden 7/11/2024

This review is not for the product itself its for LGs abysmal customer service. I NEVER leave reviews but this experience has been so horrendous I felt compelled to warn people. If your unit arrives without issues congrats youll be fine. If your unit arrives damaged like mine did good freaking luck. Within the hour of my unit being delivered I sat on hold for an hour to report to them that my unit was damaged. Instead of helping me on the phone they sent me a chat link. I spoke with someone via chat who then sent me a link to text with someone who responded twice and then never again. They offered me $150 bucks which is ridiculous. This is an almost $2000 unit. $150 does not make up for the damage. I requested a replacement and was ignored. I called again they said they had no report of me ever calling or chatting in the first place. I did the online chat thing again to see if it would be better and go no where. I called THREE MORE TIMES and every time they told me they had no record of me ever calling. They told me to wait for a confirmation email for a replacement that NEVER came. I emailed them again. Got nothing. Called AGAIN and was told my replacement was requested and to wait for the delivery company to reach out. Gave me the delivery companies number and the delivery company said they had no unit for me on record for delivery. Then today I get an email confirming my order cancellation and have not a single clue what its even for. Single handedly the worst customer service experience Ive ever had and I STILL have no clue if Im even getting a replacement??? Just buy from somewhere else. The customer service is not worth it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

LG has horrible customer service beware

ATLAngel 7/9/2024

Unit was scheduled to be installed. Old working washer was uninstalled new washtower installed and was defective installers installed old washer and left. Now old washer leaks water. Called LG and they said replacement would take 7 to 10 business days now I am without a washer. Calls to customer support do not help neither do they seem interested in expediting. BEWARE of purchasing LG.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

AMAZING SET

Cathy Garcia 7/9/2024

I bought it two weeks ago so far its working great. I wish I wouldve bought the ventless. But besides that it works amazing washes fats and dry completely.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Beautiful if you like lemons

Nat28 7/4/2024

Bought the wash tower 8 months ago and already having problems with sensor. Since it is still under warranty we are having to wait on service company Sears to come repair. They were scheduled to come back out on Tuesday between 8-5 since they finally got parts in waited all day with no call no show. Notified lg of service company issues and we were rescheduled for this upcoming week shall see. We have been waiting almost a month now for parts and repair Dont think I would recommend this unit as it is way too soon to be having issues like this with a brand new machine in household of 2.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Excellent wash tower

aand J 6/27/2024

We bought this stackable wash tower this spring and love everything about it. Having all the different settings is great and I especially like that it uses less detergent and gets our clothes just as clean if not better. Great appliance....very pleased
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Space saver

Cordova10ac 6/15/2024

Bought it 4 months ago and love the unit. Saves so Much space. Only problem I have is occasionally when it spins the right side panel Vibrates very loudly.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Best in the market

LGAddict802 6/12/2024

Best washing machine and dryer combo ever Ideal for big families.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Would give it zero stars if I could

heidski07 6/10/2024

LG contracts with shoddy lying delivery companies. I am livid. Your products are completely worthless LG if you cant be bothered to contract with reliable deliverers. I spent a half hour watching a tracker tracker app as my delivery driver traveled toward my house then went to THE WRONG ADDRESS my house number on the wrong street sat there for awhile then canceled our order and went back to his warehouse when nobody answered the door. Because it was not our house. I called the delivery company and was told my unit has been sent back to the warehouse and the drivers will not turn around. I was told the driver waited at my house with no answer for 10 minutes...which was a LIE as I was sitting next to the door with the door wide open for over an hour waiting and watching. I realize LG is not in control of the delivery company but at the end of the day if they contract with a shoddy and unreputable company that cant do its job that is on LG. Shame shame on you LG. You are the absolute WORST.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Excellent product

Wendy Riccardo 6/2/2024

I LOVE this system. The turbo wash makes it quicker to wash. The machine is not loud. It is a perfect size for my husband and I and all of the blankets we use for our two large dogs. I was disappointed when my washing machine died but now Im glad it did. The unit is so much better than my prior washer dryer
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Loving my LG WashTower

R Singh 6/1/2024

I have been using this for one week and boy am I happy with the experience This conserves on time with my busy schedule. The Washertower is space saving and time efficient. Maximizes space and doesnt compromise the performance. Great purchase
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Big waste of money

Manda83 5/31/2024

Looks nice and saves space but works very poorly. Does not wash clothes properly and dont even try to add anything extra like laundry sanitizer or anything it will stop half way through the wash to throw a code up about suds.Have to wash a load of towels with the bare minimum laundry soap or this happens every time. Which you have to basically run the cycle again with NO soap at all. Constantly get the dryer lint code when drying clothes even though we clean the lint screen after every use. Just a big waste of money. Havent even had this set a year and already looking into replacing it with a different brand.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Space-saver and best laundry results ever

ShoppingBag 5/28/2024

We purchased this stacked washer dryer unit to replace the late 90s separate washer and dryer units in our laundry room as part of an over hall and remodeling project. Moving to a stacked washer dryer unit allowed us to free up much more cabinet and counter space for our laundry room. Our WKEX200HBA stacked washer dryer unit is infinitely more efficient than the units we were replacing and does a much better job at thoroughly cleaning and drying our clothes. We have a household of four and a lot of different types of laundry to be done the WKEX200HBA handles everything we throw at it easily no matter how dirty. With a multitude of temperature and care settings available we know that every type of clothing is well cared for. Additionally we do appreciate the Wi-Fi enabled functions as well particularly the notifications when loads are done especially handy when you have teenagers in the house who start laundry and then promptly forget about it. we would highly recommend the WKEX200HBA to anyone looking for a new washer and dryer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

Cornelia 5/26/2024

I bought this last year...so happy with the product
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Expectations exceeded

Stonejack 5/26/2024

We have now enjoyed the LG washtower for 12 months. I still need to set the use of wifi. My wife has a very high standard for laundry washing and clothes drying. She is very pleased.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Poor features

Unhappy customer 20 5/24/2024

Ive owned this stacker for 2 years now. Clothes wash great but typically come out of the dryer damp. I have never been able to connect the stacker to the app so I am limited to the cycles pre-programmed on the stacker. My washer WiFi touch button does not work and the volume function on the washer no longer works not sure but I believe half the touch panel no longer works. I can pick my pre-programmed cycle and thats it.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Wash Tower - EXCELLENT

Paul 2024 5/2/2024

Great machines and sharp looking Very quiet and gets the job done quickly...plus a space saver Very satisfied with the wash tower.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Very happy

Marred 4/30/2024

Ive had this WashTower for a little over three weeks and its been a joy to use. Washes and dries the clothes well and it even tells you how long itll take to complete and even notifies you when the washer and dryer cycles complete through the app on your phone. I wish the app were more intuitive to use although its not too hard to figure out. I found out about HE detergent which is the only kind of detergent you can use in the washer. Its concentrated and low sudsing which is needed in this front loading washer. Its way quieter than my old washer and dryer so I can watch tv and wash and dry without being annoyed about the noise. It even plays a soothing melody after the cycles complete. Overall I love this wash tower. Comes with a one year warranty and if you download the app and link it to your WiFi the manufacturer throws in another year warranty for free. I also bought another 5 years warranty from the retailer I bought it from for a total of seven years warranty. Last thing Ill mention is the steam dry feature which is a nice extra.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent washer/dryer combo

Rapego 4/15/2024

I love having this tower as a space saver it looks nice and have very good features. The controls are easy to use and they cover what is necessary for all types of laundry without being too difficult to use. The washer is excellent and the dryer works well without excessive noise. I like having the notifications for completed cycle on my phone.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Product

Stacey Murphy 4/9/2024

Ive loved my wash tower and its been very easy to use and fits perfectly in my small space when before I had to get apartment style size units. Im sold on LG appliances
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features backed by quality known product

Sticky Fusion 4/6/2024

This WashTower is amazing I love LG products especially the ThinQ line. Their smart features along with their ease of use is perfect for me and my house.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Easy to use but suffered part failure

Nm27 4/4/2024

The drain pump failed and had to be replaced. Water leaked through the floorboards under the machine. Prior to that it performed well. It was hard to service because repair person was unable to independently move the machine out from the wall and needed assistance from a family member to do it.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Washtower

Picemann 3/20/2024

I enjoy using this unit. Easy fast reliable product.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

wish i listened to reviews about lint

evado 3/15/2024

washer is decent but the dryer is horrible because there is a flaw in the lint removal system. the rubber gasket on the door needs to be cleaned every load because it attracts lint/hair/sand. after dryer is done and you open the door..all lint falls 6o ground from the gasket....the worst
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Wash tower

Picemann 3/15/2024

Great product Enjoy using it would recommend this appliance to everyone
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Does a beautiful job on all laundry

LindaLeslie 3/13/2024

Im so in love with this wonderful stack set Everything I love
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Dryer is fast

911Melissa 3/9/2024

Love at first use. It is quiet it is easy it is wonderful But I will say that LG and Lowes need to get together on the dryer plug length. It needs to be longer than 6 feet. I had to get longer t he plug is further down and had to order it as special because lowes only carried a 6 ft.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Amazing Washer/Dryer

Hez720 3/7/2024

Purchased this unit about a year ago. Built like a tank. Still going strong. Very easy to use. Washes clothes very good. Easy to maintain this unit. Very pleased with this unit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Dryer takes forever

Lisa Anne 3/4/2024

I bought it a month ago and I hate it dryer takes forever to dry.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great product

Davis529 2/29/2024

Im happy with my selection Ive had my product for almost a year
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Really not a good unit to purchase

Maxd1211 2/29/2024

So I bought this unit one year ago and one month after having it the dryer stopped working for no reason so I am not in a service area for LG so they had to spend two weeks trying to get someone to come out to my house to look at the unit and once they did They couldnt fix the unit on the spot. They had to take it into their service center and spent another two weeks without a unit so we were without a washer and dryer for one month and when we got it back it was some loose wiring. But we havent had any problems since then except for now the rubber boot on the washer is starting to tear LG. What are you going to do about the problem?
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Sleek and Stylish

LolaNtito 2/15/2024

the repair was amazing and efficient. technician was extremely knowledgeable.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

POOR QUALITY AND CANNOT GET PARTS FROM LG

SCREWED2K 2/7/2024

DONT BUY POOR QUALITY AND CANNOT GET PARTS FROM LG. Only 15 months old and error u5 received which we were told was vibration sensor. $400 and did not fix it. Now told circuit board also needs replaced but LG doesnt have part and cannot tell us when or if they can get it. If we wait indefinately? it will be another $500 with no guarantees that will fix it. Since dryer is attached we cant just replace washer. $2000 down the drain - regret buying this thing
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Excellent

Quarnby 2/3/2024

Outstanding piece of technology. Super efficient washing and drying both with low levels of nose. The one negative is the user friendliness of the app. The app gives access to a range of online programs but: 1/ The do not include the standard manual options available on the machine- why? 2/ To access the options one needs to remember to click on the down site next to the word NORMAL- again why? Please upgrade the app interface.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

VEry good purchase

Quarnby 1/29/2024

Outstanding washer/dryer combo. The drying is fast and thorough without causing any shrinkage. The washer is also super efficient. Turbo wash actually works and substantially reduces the time. It takes a while to get the hang of programming via the app and i would have preferred a completely personalized option that allowed me to tailor make a program rather than having to choose one of the options offered. Both washer and dryer are very quiet and so far we have had absolutely no trouble with it.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great unit other than a little water

jwalls 1/29/2024

Bought this unit in December from Lowes. Had no problems with it until about 8-10 loads in. At that point it was leaking water under the unit on the left side. Cheked all the connections everything was dry. Stopped in at Lowes they tell me that since it was more that 48 hours since I purchased it I would have to call the Lowes service file a claim to have them look at it. Called set up an appointment but no one showed up or called so I called to find out why they said I needed to call LG. Called LG they walked me thru some tests so far that took care of it. Other than that we love it
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Buyer Beware

Dissatisfied1ofMany 1/28/2024

Ive had this unit for about a year and a half. I bought the extended protection plan at that time. A month ago the dryer stopped working. I filed a warranty claim and was referred to a local service provider. The first visit it seemed as though the tech had never seen an LG product before. After conferring with someone he let me know the unit needed a new main board and that part wasnt available. After daily calls to the LG warranty department the part was suddenly on order. The tech came back a week later and installed the new main board. No luck. After conferring with someone else he let me know the dryer needed three other parts one of which is a new motor. Thats on order. Fingers crossed. No dryer for a month so far on a unit thats less than two years old. LG warranty department isnt helpful. Think twice before buying LG
Originally posted on lg.com

No, I do not recommend this product

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